Technical Skills
Messaging & Collaboration
- Microsoft Exchange Server expertise (2003 – SE)
- Hybrid Exchange & Microsoft 365 administration
- Mail flow optimization & troubleshooting
- Mailbox migration strategies
- Identity Manager solutions (FIM/MIM)
- ADFS federation services
- MTA‑STS, TLS‑RPT, DLP, eDiscovery, Litigation Hold
Identity & Infrastructure
- Active Directory & Entra ID/Azure identity management
- Azure AD Connect implementation
- LDAP directory services
- Group Policy configuration
- Schema updates & system patching
- FSMO role management
- Windows Server administration (2003–2025)
Networking & Security
- DNS & DHCP configuration
- Networking protocol knowledge
- Email authentication: SPF, DKIM, DMARC
- Microsoft Defender for M365 configuration
- Malware & spam policy tuning
- Security monitoring & alerting
Automation & Operational Excellence
- PowerShell automation
- Script development for workflow efficiency
- Standard Operating Procedure (SOP) creation
- System documentation & architecture diagrams
- Performance tuning & proactive issue resolution
- Disaster recovery & business continuity support
Compliance & Governance
- Tagging, classification & retention policies
- Content Search & eDiscovery operations
- Change Request lifecycle management
- Cybersecurity readiness & accreditation support